Your tech walks in already knowing the equipment
Front Desk by Fitzin It answers your calls, researches the property, and reads the equipment off customer photos — then sends your tech a tailgate brief before the truck rolls. So you're fixin' it on the first visit.
You know what costs you the most? It's not the missed calls.
Every AI receptionist on the market is selling you “don’t miss calls.” Fine. But missed calls aren’t where the money leaks. It leaks on the appointments your techs do keep: the tech who walks in blind, burns 20 minutes finding out it’s an R-22 system, and loses the back half of their day driving for parts. Or the repair quote on a 25-year-old condenser the homeowner had already decided to replace — that job goes to whoever quoted the swap.
Three things happen before your tech leaves the shop.
01. The call gets answered — even when you’re slammed
Your AI receptionist answers in your shop’s voice (you pick which one), runs a complete diagnostic intake, and books the appointment. It’s built to work with Jobber, and our founding shops help decide which CRM we connect next. If it’s a returning customer, it greets them by name and skips the questions you’ve already answered.
02. The property gets researched — automatically
As soon as we have the address, we pull public records: year built, square footage, permit history. We text the customer asking for two quick photos of their outdoor unit — most send them. Vision AI extracts the brand, model, serial number, refrigerant type, and capacity from the nameplate, and decodes the actual age from the serial.
03. Your tech gets the Tailgate Brief — two hours before the appointment
One page. Customer details. Property intelligence. Likely diagnosis ranked by probability. Suggested truck stock. Revenue opportunity flagged honestly. Your tech walks in already knowing this is a 2008 Carrier R-410A system that’s worth a replacement conversation, not a repair.
And one thing after.
When a job Front Desk booked is marked complete, the customer gets a text asking for a Google review — automatically, timed for when they’re still happy, with a one-tap link to your profile. No chasing, no sticky notes on the dash. Your reputation grows every time your tech does good work.
Here’s what your tech actually receives.
One page. Sixty seconds to read. Everything they need to walk in prepared.
Sample Tailgate Brief — the format your techs receive by SMS two hours before every appointment.
Priced by minutes, not promises.
Every tier gets the full platform: 24/7 answering, property + photo intelligence, Tailgate Briefs, and CRM sync. Pick by how much your phone rings.
Simple plans that scale with your shop
Every plan includes the full AI Front Desk. Pick by your call volume — or use the plan finder below.
Every plan includes: AI answering for calls, texts & emails · scheduling & intake · a technician tailgate brief that already knows the property (home age, size & layout from public records + satellite) · remembers your customers, call after call · after-hours & overflow — all automatic.
Not sure which fits? Use the plan finder below 👇Find your plan in 30 seconds
Tell us about your shop and we'll show you the right fit — then build your custom quote.
About your shop
Your recommended plan
Call estimates assume a typical three-minute customer intake — screened junk calls barely count against you. Not sure? Start at 500; moving up later is one click, not a contract.
Founders rate for five shops.
We’re launching with five founding shops in Frederick County, NOVA, and the Shenandoah Valley. Every founder pays no setup fee, at any size.
— Front Desk Solo: $399 a month instead of $497, locked for life.
— Crew and Fleet: $1,197 instead of $1,497, or $2,397 instead of $2,997, for your first year. Every owner you refer who stays on earns you another year at that rate.
In return, we ask for a short testimonial once it’s earning its keep, and one introduction to another owner you respect.
No contract. Month-to-month on autopay: if it isn’t catching calls, cancel anytime and you won’t be billed again.
Once the five spots are full, founder pricing is gone for good.