Terms of Service

Last updated: November 7, 2026

These terms govern your use of this website and its pages, forms, demo phone line and related text messages (together, the “Site”), operated by Fitzin It LLC, a Virginia limited liability company (“Fitzin It,” “we,” “us”). By using the Site, you agree to these terms. If you don’t agree, please don’t use the Site.

Paid services

Front Desk, TapQuote and custom work are provided under a separate written service agreement. If that agreement conflicts with these terms, the service agreement controls.

Using the Site

You may use the Site for lawful purposes only. You agree not to:

  • Interfere with or disrupt the Site, or try to get around its security.

  • Scrape or copy the Site with automated tools, except for search engines indexing public pages.

  • Submit false information, or someone else’s information without their permission.

  • Use the demo line or forms to harass, spam or impersonate anyone.

Prices, plan finder results and quotes

Prices on the Site are in U.S. dollars and may change. Plan finder results are estimates based on what you enter; they aren’t an offer or a contract. Founders pricing is limited to the number of shops stated on the Site and is confirmed only in a signed service agreement.

TapQuote prices are set by the business you’re contacting. They are ballpark estimates, not binding quotes, and the final price is between you and that business.

AI-generated content

Front Desk, our demo line and Tailgate Briefs use artificial intelligence. Briefs, likely diagnoses, parts suggestions and other AI output are a starting point for a qualified professional, not a verdict, and may be incomplete or wrong. Always verify on site. Nothing on the Site is engineering, legal, financial or other professional advice.

Demo line

Our demo line is answered by an AI assistant set up for a sample business. Calls may be recorded and transcribed. Please don’t share sensitive personal information, and never use it for an emergency. In an emergency, call 911.

Text messaging terms

Fitzin It, and businesses that use Front Desk, may send text messages related to a call you made or a request you submitted. These include appointment confirmations and reminders, requests for photos of your equipment, follow-ups on a quote, review requests after a completed job and, for business owners who use our services, lead and brief notifications.

  • Consent: you agree to receive these messages when you provide your number and opt in, or when you text us first. Consent isn’t a condition of any purchase.

  • Frequency: message frequency varies.

  • Cost: message and data rates may apply.

  • Opt out: reply STOP to the number that messaged you. You’ll receive one message confirming you’re unsubscribed.

  • Help: reply HELP, email contactus@fitzinit.com or call (703) 239-4432.

  • Wireless carriers aren’t liable for delayed or undelivered messages.

Our Privacy Policy explains how we handle your phone number and messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Intellectual property

The Site and its content, including text, graphics, the Fitzin It, Front Desk and TapQuote names and logos, and software, belong to Fitzin It LLC or its licensors. You may view the Site and share links to it, but you may not copy, modify, distribute or reverse engineer any part of it without our written permission. If you send us feedback or ideas, we may use them without any obligation to you.

Third-party services and links

The Site links to or uses services run by others, such as online scheduling. Their own terms and privacy policies apply, and we aren’t responsible for their content or practices.

Disclaimers

The Site is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We don’t promise the Site will be uninterrupted, error-free or free of harmful components.

Limitation of liability

To the fullest extent permitted by law, Fitzin It won’t be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising from your use of the Site. Our total liability for any claim related to the Site is limited to $100. This section doesn’t limit liability that can’t be limited under applicable law, and liability for paid services is governed by the service agreement.

Indemnity

You agree to indemnify and hold Fitzin It harmless from claims, losses and expenses, including reasonable attorneys’ fees, arising from your misuse of the Site or your violation of these terms.

Governing law

These terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-law rules. Any dispute will be brought in the state courts located in Frederick County, Virginia, or the United States District Court for the Western District of Virginia, and you consent to those courts’ jurisdiction.

Changes to these terms

We may update these terms from time to time. We’ll post the new version here with a new “Last updated” date. Continuing to use the Site after a change means you accept the updated terms.

Contact us

Fitzin It LLC
Email: contactus@fitzinit.com
Phone: (703) 239-4432